Karen Ng
Senior Technical Account Manager at AWS
As a Senior Technical Account Manager at Amazon Web Services (AWS), I help customers achieve their business goals by providing technical guidance, best practices, and solutions for their cloud and database needs. I have over 20 years of experience in multiple IT roles, with expertise in database administration, cloud architecture, performance tuning, crisis management, and high availability.
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Past presentations
RDS Maintenance: Strategies for Patching and Version Upgrades
Postgresql Upgrade on AWS
As PostgreSQL continues to evolve with annual major releases and regular security patches, database administrators face the critical challenge of maintaining up-to-date RDS PostgreSQL instances while minimizing operational disruption. This paper presents a comprehensive analysis of patching strategies and engine upgrade methodologies for Amazon RDS PostgreSQL, examining the trade-offs between d...
Apr 21 2026